ContractorStack Help Center

Watch simple training videos to learn how to use ContractorStack.

Choose a section below to find the help you need.

Start Here

New to ContractorStack? Watch these videos first.

Navigating the Pipelines

Learn how the different pipelines are organized inside ContractorStack.

The Intake Pipeline

Understand how new leads first enter and move through the intake stage.

The Intake Pipeline (Solo)

For Solo Contractors: Learn how leads are managed through the sales process.

The Sales Pipeline

Learn how leads are managed through the sales process.

The Production Pipeline

See how jobs move once work has been sold and scheduled.

The Customer Success Pipeline

Learn how to manage follow-up and customer success activities.

Working New Leads

Use these videos to learn how to handle new leads and keep the pipeline clean.

Editing Contact Details

Learn how to update lead contact information correctly.

How to Add Notes

See how to add clear notes so your team stays informed.

How to Book an Appointment

Learn how to schedule appointments for new leads.

How to Disqualify a Lead

Understand when and how to mark a lead as disqualified.

Unable to Reach a Lead

Learn the proper process for leads you cannot contact.

Sales and Estimates

Use these videos to move leads through the sales process.

How to Create and Send an Estimate

Learn how to prepare and send estimates inside the system.

Appointment No Show, Cancelled, and Completed

Understand how to update appointment outcomes correctly.

You’ve Made the Sale

Learn the next steps after a lead becomes a customer.

Daily Actions

Use these videos for everyday actions inside the system.

How to Communicate to Clients

Learn how to send and manage communication with clients.

How to Create Tasks

See how to create and manage tasks inside ContractorStack.

Need More Help?

If you still need help, contact the ContractorStack support team.